Introduction

GCRK Mahajan Store respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.  

Information We Collect

Personal Information: Name, email address, phone number, shipping address, payment information.
Order Information: Products purchased, order history, delivery address.
Technical Information: Device information, IP address, browsing behavior.
How We Use Your Information

Process orders and deliveries
Communicate with you about your order
Improve our website and services
Send promotional offers and updates (with your consent)
Prevent fraud and abuse
Information Sharing

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping carriers. We do not sell or rent your personal information to third parties for marketing purposes.  

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.  

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications.  

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.  

Terms and Conditions for GCRK Mahajan Store
Introduction

These Terms and Conditions govern your use of the GCRK Mahajan Store website and your purchase of products from us. This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name [www.gcrkmahajanstore.com] (“Website”), including the related mobile site and mobile application (hereinafter referred to as “Platform”).The Platform is owned by (Gian Chand Rajinder Kumar) , a company incorporated under the Companies Act, 1956 with its registered office at (Bazar Bansa Wala Jalandhar) (hereinafter referred to as “Platform Owner”, “we”, “us”, “our”).Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates.For the purpose of these Terms of Use, wherever the context so requires “you”, “your” or “user” shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.The use of Platform and/or availing of our Services is subject to the following Terms of Use:To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements. The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics.You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws. You agree to pay us the charges associated with availing the Services. You agree not to use the Platform and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you. You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. These links are provided for your convenience for provide further information. You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services. You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.In no event will the Platform Owner be liable for any indirect, consequential, incidental, special or punitive damages, including without limitation damages for loss of profits or revenues, business interruption, loss of business opportunities, loss of data or loss of other economic interests, whether in contract, negligence, tort or otherwise, arising from the use of or inability to use the Services, however caused and whether arising in contract, tort, negligence, warranty or otherwise, exceed the amount paid by You for using the Services giving rise to the cause of action or Rupees One Hundred (Rs. 100) whichever is less Not withstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event. These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in (Jalandhar City Punjab India) All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

Account Creation

To purchase products, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information.  

Product Information

We make every effort to provide accurate product information. However, we cannot guarantee that product descriptions or images are error-free.

Orders and Pricing

All orders are subject to availability. Prices are subject to change without notice. We reserve the right to cancel any order for any reason.

Payment

We accept various payment methods. All payments are processed securely.

Delivery

We deliver within Jalandhar only. Delivery charges may apply. We aim to deliver orders as early as possible, but delays may occur due to unforeseen circumstances.

1. Processing Time: Orders are processed and shipped within 1-2 business days of receiving the order, excluding weekends and holidays.

2. Shipping Rates and Methods: We offer standard shipping via reputable carriers. Shipping rates are calculated at checkout based on the weight and destination of the order.

3. Delivery Time: Estimated delivery times vary based on the shipping method selected:

Standard Shipping:  3-7 business days
Expedited Shipping: 1-3 business days

Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances such as weather delays or carrier issues.

4. Currently, we only ship within [Jalandhar Punjab India]. We do not offer international shipping at this time.

5. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the status of your shipment.

6. Shipping Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid delays or misdeliveries. We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Shipping Restrictions: We reserve the right to refuse orders or adjust shipping methods for any reason, including but not limited to shipping to remote areas or locations deemed unsafe for delivery.

8. Shipping Charges: Shipping charges are non-refundable unless the order is cancelled before processing.

9. Contact Us: If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at contact.gcrkmahajan@gmail.com

Returns and Refunds

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. In case of any refunds approved by our team, the process will be initiated within 15 to 20 days of the approval decision. Refunds will be processed within 15 to 20 days to the original method of payment used during the purchase. Please note that charges, fees, duties, taxes, levies applied to the ticket are non-refundable.

For return Products must be in original condition with all packaging.
Perishable items cannot be returned.
Customized or personalized products cannot be returned.

Certain products may have specific return policies. Please check product details for more information.

Intellectual Property

All content on our website is protected by copyright and other intellectual property laws.

Limitation of Liability

Our liability for any damages arising from the use of our website or products is limited.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Again, it’s crucial to consult with an attorney to ensure these policies fully comply with applicable laws and regulations.